At Blade & Bourbon, we are committed to providing exceptional grooming services tailored to your personal style and preferences. By booking an appointment or using our services, you agree to engage with our professional team who will apply their expertise to ensure you leave looking and feeling your best. We encourage open communication with your barber to discuss your desired look, any specific concerns, or style inspirations. This partnership between client and barber is essential for delivering results that exceed expectations.
Please note that while we use premium products and maintain the highest hygiene standards, individual results may vary depending on hair type, skin sensitivity, and aftercare. We recommend following any post-service care advice provided by our team to maintain your style and skin health.
Appointments at Blade & Bourbon can be conveniently booked online, by phone, or directly at our location. To ensure we dedicate adequate time and attention to each client, punctuality is highly appreciated. If you anticipate being late, please inform us as soon as possible. Arriving more than 15 minutes late may result in rescheduling to avoid disruption to other clients.
We understand that plans change. If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice. This allows us to offer the slot to other clients. Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee as outlined during booking.
Your privacy is important to us. When you provide personal information such as your name, contact details, and appointment history, we handle this data securely and in accordance with applicable data protection laws. This information is used solely for the purpose of managing your bookings, improving our services, and communicating relevant updates or promotions.
We do not share your personal data with third parties without your explicit consent. You have the right to access, correct, or request deletion of your personal information by contacting our support team.
While our experienced barbers take every precaution to ensure a safe and comfortable grooming experience, Blade & Bourbon cannot be held responsible for adverse reactions caused by allergies or sensitivities to grooming products or techniques. Please inform us in advance of any medical conditions, skin issues, or allergies so we can adjust our approach accordingly.
In rare cases of injury during a service, immediate assistance will be provided, and appropriate steps will be taken. However, clients agree that Blade & Bourbon is not liable for any accidental harm or damages resulting from participation in grooming services.
If you have any questions or concerns about our services or terms, please do not hesitate to reach out. We value your feedback as it helps us improve and maintain the highest quality standards. Our team is always ready to assist you in any way to ensure your satisfaction and comfort.
Blade & Bourbon reserves the right to update or modify these terms at any time without prior notice. Changes will be posted on our website, and continued use of our services constitutes acceptance of any revised terms. We encourage you to review this policy periodically to stay informed of any updates.
Your satisfaction, safety, and trust are paramount to us. At Blade & Bourbon, we are dedicated to delivering a premium grooming experience that combines tradition, innovation, and care.